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Popups & Unterbrechungen
Alerts · Benachrichtigungen
Interrupting someone is a decision, not a default. Four lanes, and a rule for choosing between them. A message arrives quietly. Ariadne finishing waits to be noticed. A child in trouble stops everything. Nothing else earns a popup at all. Vier Stufen, klare Regeln, kein Lärm.
Help requested · nobody has answered HR-4832
Lina Weber pressed the button
Where: Osaka, JP · 22:14 local · She chose: “I don’t feel safe” · Coordinator: Petra Kaiser · calling now
The four lanes · Dringlichkeitsstufen
Every event is assigned a lane before it is built. The lane decides the shape, the sound, whether it can be missed, and whether quiet hours apply. If nobody can name the lane, the event does not get a popup.
L0 · Silent
Log only
Appears in the notification list and nowhere else. No toast, no badge, no sound.
A student watched a bite · a report finished
L1 · Ambient
Badge & list
A count on the bell and the rail. Noticed when you look, never pushed into your face.
Ariadne finished · a document was verified
L2 · Toast
Corner popup
Slides in bottom-right, auto-dismisses after 6s, never covers a control. Missing it is safe.
A message arrived · something you did succeeded
L3 · Interrupt
Stops the room
Centre of screen, scrim behind, cannot be dismissed without an answer. Ignores quiet hours.
A student pressed the help button · safety escalation
How to choose · Entscheidungsregel
L3
Could someone be harmed in the next hour if this is missed? Then it interrupts.
L2
Is a person waiting for a reply, or did the user just act? Then a toast.
L1
Would they want it today, but not this minute? Then a badge.
L0
Everything else. Which is most things.
Hard limits
Three toasts maximum on screen. The fourth collapses the stack into “+3 more”.
One interrupt at a time. A second L3 queues behind the first; it never stacks two scrims.
Never a popup for marketing, an upsell, a survey, a tip, or a “what’s new”. Not once.
Nothing self-dismisses if it carries the only copy of an action. Undo lives in the list too.
Every popup, in place · Die Popups
Bottom-right, 380px wide, 12px apart, newest on top. Same anatomy every time: a mark or avatar, one line of what happened, one line of who or when, and at most two actions.
Specimens, not live events — the anatomy to check a real popup against. Every control here acts on the specimen and nothing else: nothing is sent, confirmed or uploaded from this page.
L2 · A message arrived
Sarah Carter
“Is Thursday still 16:40? And who is driving?”
Reply opens a composer inside the toast — answering a quick question should not mean losing the page you are on.
L1 → L2 · Ariadne finished
A finished run is L1 by default — it becomes a toast only if you are still on the page you started it from. Waiting work never nags.
L2 · You did something
Placement confirmed · Lena Vermeulen
Document upload failed · 34 MB is over the limit
Success is inverted black and leaves after 6s. A failure is white, stays until dismissed, and names the real reason.
L2 · Stacking & collapse
3 more notificationsShow all
Jonas Thaler · unplaced 21 days
Sarah Carter sent a message
Ariadne drafted 3 emails
Beyond three, older toasts collapse into a single pill rather than marching up the screen. Two events from the same person merge into one.
L3 · When it must stop everything · Unterbrechung
Reserved for a person in trouble. It takes the centre of the screen, dims what is behind it, and cannot be closed without choosing — because “dismiss” is not an answer when a child pressed a help button.
Interrupt rules
No close button. Three real answers instead: take it, act now, or hand it on. “Pass on” asks who.
A visible clock. It counts up, so nobody has to guess how long she has been waiting.
Ignores quiet hours, Do Not Disturb, and being logged out. It also rings the phone.
Escalates on silence. Two minutes unanswered and the next person in the chain gets the same screen — nobody is a single point of failure.
Exactly four events qualify. Help button, safeguarding escalation, an unaccounted minor, a missed hand-over in transit. Nothing may be added without the safeguarding lead.
Also arrives as
Phone · full-screen call, bypasses silent mode
SMS · with the region and one phone number, no app needed
Email · the audit copy, always, to the safeguarding log
Three channels, because a browser tab is not a promise. The email copy is written to the safeguarding log whether anyone reads it or not.
Asking for permission · Berechtigungen
Never on first load. We ask in the moment the permission would help, in our own words first — so a browser dialog is only ever seen by someone who already said yes.
How we ask
Our words first. In the moment the permission would help, never on first load.
Then the browser’s own dialog. Only ever seen by someone who already said yes.
“Not now” means not now. We ask again when you next go on call, not tomorrow.
A blocked permission is never re-prompted. A quiet line here says what is missing instead.
Safety never depends on it. Phone, SMS and the audit email need no permission at all.
Quiet hours & what always gets through
Your window, in your timezone. Routine lanes are held until morning; the three that could cost somebody their safety are not — and a student is never held at all.
Your settings
Quiet hours follow your timezone, not the student’s. A coordinator in Munich is not woken by a Tokyo afternoon.
Kept for this browser while the console has no account to save to.
| Event | Lane | During quiet hours |
|---|---|---|
| Help button pressed | L3 | Always through |
| Safeguarding escalation | L3 | Always through |
| Student unaccounted for | L3 | Always through |
| Message from a family | L2 | Held until 07:00 |
| Ariadne finished a run | L1 | Badge only |
| Document expires in 4 days | L1 | Badge only |
A student can never be muted out of reaching someone. Quiet hours apply to staff receiving alerts — never to a young person asking for help.
Where they all end up · Benachrichtigungen
Every lane lands in the same list, so nothing is only ever a popup. Grouped by what needs doing, not by time — and a missed toast is never lost work.
NEEDS YOU
Lina Weber requested helpAccepted by you · 22:16 · case openL3interrupted you2m3 reminder emails waiting for approvalAriadne · C2 · nothing sentL1badge only1hSarah Carter is waiting for a reply“Is Thursday still 16:40?”L2arrived as a toast3hList rules
Two groups only: things that need you, and things that happened. No “unread” concept.
The badge counts only the first group. A number that includes noise is a number nobody trusts.
Items leave when the work is done, not when they are looked at. Marking read is not a task.
Safety items never auto-clear and cannot be swiped away — they close with the case.
Motion & sound
- Toast in
- Rises 12px + fades, 220ms, standard easing
- Toast out
- Fades + slides right 8px, 180ms. Auto after 6s
- Stack shift
- Neighbours move in the same 220ms beat
- Interrupt in
- Scrim fades 160ms, card scales 96%→100%, 260ms
- Sound
- None for L0–L2. One short tone for L3, and it repeats
- Reduced motion
- Everything cross-fades. No slide, no scale
The bell in the top bar reads the same feed — this page is where the rules that put things in it live.