Billing may nag an organisation. It may never reach a child. Every degradation step is designed, published and bounded — and the safety floor is untouchable. What Audecius charges is one student sign-in code, in US dollars, per month. What families pay you, and what you pay host families, is your own money in your own currency.
Reading your accounts…
Five steps over 60 days. Each one removes organisational convenience — never a student’s safety, never their data. The organisation always sees exactly which step it is on and what the next one takes away.
The floor — never degrades
Regardless of billing state, plan, or contract dispute:
✓
The One Buttonworks for every student and family
✓
The 24/7 escalation chainkeeps ringing phones
✓
Emergency cardsstay readable, including offline
✓
Data exportfor the organisation and every individual (8.13)
✓
Safeguarding & incident loggingin full
A student must never be able to tell, from their own screen, that their organisation is behind on an invoice.
Step 1 · preview
Reminder sent to the billing owner · from day 1
Nothing in the product has changed. Paying now ends this.
Outstanding
Nothing due
Next step
Day 7 · banner
6 days later
Day 1Day 7Day 21Day 40Day 60
PausedNothing — this step only writes an email
Still workingAll students · support · escalation · exports
ContactNo billing owner named yet · set one in Billing
You are looking at step 1. No organisation is signed in, so there is no position on the ladder to show. The five steps themselves are policy and are true of every organisation.
True on every tab · in every billing state
Billing degrades convenience — bulk export, new invite codes, Ariadne’s automation, new records. It never reaches a student’s emergency button, the 24/7 escalation chain, an offline emergency card, safeguarding and incident logging, or anyone’s right to export their own data. A family being behind on an instalment changes the schedule and nothing else.